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Frequently Asked Questions

What kinds of positions do you fill?
We are a full-service company offering assistance to our clients in general clerical, information and word processing, IT, secretarial, customer service, light industrial, and assembly positions. We specialize in dental and legal placements.

Who would be my primary contact within your organization?
The Account Executive assigned to the territory where your company is located would be the primary sales contact for your organization. However, our Recruiter and Personnel Corrdinator who interview and evaluate our temporary employees become your contact for placement purposes. Our branch management, sales and staffing group acts as a team in the effort to place the best employees available.

What screening and evaluation processes are used?
Prospective temporary employees complete a very thorough application process before being considered for hire. This process includes a battery of written and hands-on skill tests; our ProveIt evaluation program enables our staff to thoroughly assess candidates' skills in a variety of areas. The Insight Worldwide Survey tests an individual's propensity toward substance abuse, theft, violence, deception. We also verify previous job references (minimum of three). Only those applicants who have high-test scores, low Insight results, strong references and a pleasant, professional attitude, will be qualified to work for RSG.

Can you provide Vendor On-Site options?
Yes. These options can take any form, from dropping off paychecks to a full-time on-site staff member who manages all aspects of your temporary staffing, designed with your flexible needs in mind.

Facilities Management? Payrolling?
We will customize a plan to manage whatever aspect a client needs regarding facilities management and payrolling. Managing entire work functions within a client's location (i.e.: facilities management) plays a key role in our growth strategy. Many companies like to utilize the talents of former/retired employees or recruit for special projects on their own but do not wish to put these people on their payroll. Our payrolling services include covering all workers’ compensation and payroll taxes. Whichever the case, RSG can help!

How much does it cost to use temporary employees?
The billing rate is determined by the skills needed by the temporary to fulfill the specific requirements of the job order. A specific rate will be discussed upon completing a review of your needs.

How is that cost determined and what is included in the rate?
In addition to the wages paid to the temporary employees, our billing rates include statutory employee taxes, workers' compensation, administrative expenses, and employee benefits.

Is the employee's performance guaranteed?
We guarantee your satisfaction. If you are not satisfied, you will not be billed. We guarantee our employees for a full eight hours and if for any reason an employee's performance is not satisfactory, we will send in a free replacement on the second day, in addition to not billing you for the first day.

What benefits are provided to the temporary employee?
In order to attract the most qualified and skilled employees, we offer one of the most competitive benefits packages in the industry.  This include excellent hourly pay rates, merit raises, holiday and vacation pay, 401(k) match retirement plan, referral bonuses, annual scholarships and access to group medical plans.
 

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