COVID-19 UPDATE – JANUARY 2021

Resource Staffing Group is open for business. We are monitoring the ongoing Coronavirus situation in our communities, and our staff continues to work remotely during our normal business hours. We are here to partner with you to navigate your staffing and employment needs, questions and concerns. Please continue to reach out to us via phone, email and text.

For Employers

For RSG Associates

Mental Health Guidelines and Resources

FOR EMPLOYERS: At Resource Staffing Group we take the health and safety of our associates and staff seriously. Following is a summary of the preventative measures that we have implemented in an effort to help stop the spread and mitigate the risk of the COVID-19 virus.

COVID-19 preventative measures for our temporary workforce:

🗣 Communication

  • Messages are regularly sent out reminding associates of CDC guidelines, and to stay home if feeling ill.
  • First assignment emails are sent to associates prior to the first day on a new job reminding associate of the CDC guidelines, to wear a face covering, and to stay home if they are feeling ill.

📋 Screening

  • RSG staff screens our associates for possible COVID-19 exposures and symptoms prior to placing them on any new assignment.

😷 Personal protective equipment

  • RSG staff will ensure that every associate knows to wear a face covering when they are sent out on an assignment. We also make face coverings available for associates that do not have a mask for their first day on a new assignment.

👥 Contact tracing

  • In the case of a confirmed or suspected COVID-19 case, we are contacting our associate immediately and completing our contact tracing questionnaire to identify possible other exposures in close contact with the associate.
  • We will notify our client immediately of any confirmed or suspected COVID-19 case, and work together to ensure that any possible close contacts and exposures are identified and quarantined.
  • Any associates that had close contact with the associate confirmed to have COVID-19 will be contacted immediately and instructed to self-quarantine.
  • All RSG associates that were working in the same location as the confirmed COVID-19 case will be notified of the possible exposure within 24 hours and instructed to follow CDC prevention guidelines, and to stay home if they experience symptoms.

🤝 Client partnerships

  • RSG has created a worksite evaluation process specific to COVID-19 regulations, and we have been checking in with all of our clients to ensure compliance and constancy in the application of COVID-19 preventative measures to protect our workforce and clients.
  • We are continually working to stay up to date on state and federal regulations so that we can share information and guidance with our clients and workforce to maintain compliance and safety.

💻 Internal precautions

  • Currently we have transitioned to a fully remote operation to reduce the possibility of spread in our community, staff, and workforce.
  • We have implemented a thorough COVID-19 prevention plan for our internal offices to make sure that, when our offices are open, associates and applicants will be able to visit our offices, and apply in a safe and controlled environment.

What we ask from our clients regarding COVID-19:

🗣 Communication

  • We ask that our clients communicate any changes to our associate’s worksite (e.g., work from home, out-of-state work, a new dept/location, etc.) Resource Staffing Group is not licensed for employment in all states. Out-of-state work must be approved in advance.
  • We will need communication regarding the preventative measures in place at the worksite to ensure compliance with state and federal requirements, and to protect the health and safety of our workforce.
  • We will need to be notified of any RSG associate complaints or concerns regarding the COVID-19 preventative measures in place at the worksite.
  • We need to be notified if any of our associates are sent home sick, ordered to quarantine due to a possible exposure, or report a positive COVID-19 test result to the client.
  • In the case of a COVID-19 exposure we will need communication regarding how our client is disinfecting the work area, and any other precautionary responses intended to ensure the health and safety of our workforce following an exposure.

👥 Contact tracing

  • In the case of a confirmed or suspected COVID-19 case at the worksite we will need client cooperation to determine if any of our associates were in “close contact” with the individual, as defined by the CDC.
  • If one of our client’s employees reports a positive COVID-19 test result, we will need to be notified if the individual was working in the same department as our associate(s) so that we can notify our associate(s) within 24 hours.

😷 Personal protective equipment

  • We expect that our clients will have face coverings available at the worksite for associates that do not bring their own.

🤝 Client Partnership

  • We ask that our clients partner with us to ensure the health and safety of our workforce and maintain compliance with state and federal regulations regarding COVID-19.

TO OUR ASSOCIATES: We want to ensure that you are taking all precautions to stay safe and healthy while working. If you are working in an office or at a job site, please follow these practices to keep yourself and others safe:

  • Wash your hands with soap and water thoroughly, for at least 20 seconds, throughout the day, and especially after coughing, sneezing, blowing your nose, using the restroom, and prior to eating.
  • Practice social distancing. Keep at least 6 ft. of space between yourself and others at all times. Refrain from shaking hands or touching others.
  • Wear a face covering. We require that all associates wear a face covering while on assignment at this time.
  • Cover your cough and sneeze with an arm.
  • Avoid touching your face with your hands.
  • If you feel that you have been exposed to COVID-19, or have been in close contact with someone who is suspected or confirmed to have COVID-19, please stay home and contact our office immediately.
  • If you have any of the following symptoms please stay home and contact our office immediately (Please remember, COVID-19 symptoms may appear any time from 2 to 14 days after exposure):
    • Fever (100.4° Fahrenheit (38° Celsius) or higher)
    • Cough
    • Shortness of breath
    • Fatigue
    • Muscle or body aches
    • Headache
    • Congestion or runny nose
    • Sore throat
    • Loss of sense of taste and/or smell
    • Nausea or vomiting
    • Diarrhea

Resource Staffing Group remains committed to being a resource for you as we all continue to navigate this situation. All associate checks are being mailed from our corporate office. Contact your branch to set up weekly direct deposit or a PayCard. Please refer to the WebCenter for announcements and updates.

We’re Hiring – If you know of others that are in need of employment, please refer them to our online application.

Mental Health Guidelines and Resources

The health and safety of our workforce is a top priority for Resource Staffing Group. The isolation, health concerns and uncertainty related to the COVID-19 pandemic causes an increased risk for stress, anxiety, depression and general mental health issues. The following is an outline of guidelines and resources to help in the event of mental health issues in the workplace.

  • Check in with your friends, family, and co-workers regularly. A short text, call or email can have a large impact.
  • Be open with your supervisor about your questions and concerns. If you don’t feel comfortable discussing something with your supervisor always feel free to contact the HR Department.
  • Be patient with your co-workers. Take into consideration the stress that this pandemic is causing for everyone.
  • If you notice concerning behavior or language from your coworkers notify your supervisor or the HR department.
  • Reach out to these additional resources if you or a coworker needs help.
    • National Suicide Prevention Lifeline – 1-800-273-8255
    • Suicide Prevention Resource Center – www.sprc.org
    • The Childhelp National Child Abuse Hotline – www.childhelp.org – 1-800-422-4453
    • National Domestic Violence Hotline – www.thehotline.org – 1-800-799-7233
    • 211 – Multilingual comprehensive source for crisis and emergency services across the US. www.211.org Dial 211 or toll-free alternative 866-698-6155
    • Substance Abuse and Mental Health Service Administration – www.samhsa.gov – 1-800-662-4357
    • National Alliance on Mental Illness – Support and education on mental illness – www.nami.org – 1-800-950-6264
    • Crisis Text Line – 24/7 crisis text support – www.crisistextline.org Text HOME to 741741

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